Patient Service Representative - Mannford Clinic
About The Position
A Patient Service Representative (PSR) is responsible for completing various tasks on a daily basis to support clinic operations. This includes preparing end-of-day paperwork for Clinic Financial Services, accurately updating patient demographics and insurance information in the practice management system, scanning insurance cards, and ensuring data accuracy for the billing department. The role also involves preparing for the next day's patients by verifying insurance eligibility online or via phone, scheduling appointments across multiple schedules, and making patient appointment reminder calls. Additionally, the PSR collects insurance co-pays, deductibles, and outstanding balance payments at check-in, balances an assigned cash box and daily balancing report, and prepares the end-of-day bank deposit. Additional projects or tasks may be assigned by the clinic coordinator.
Requirements
- High School/GED
- Less than year of experience
Responsibilities
- Preparing end of day paperwork for Clinic Financial Services
- Accurate updating of patient demographics and insurance information in the practice management system
- Scanning insurance cards and ensuring all data is accurate for the billing department
- Preparing for the next day patients by verifying insurance eligibility online or by calling the insurance company
- Scheduling appointments for multiple schedules
- Making patient appointment reminder phone calls
- Collecting insurance co-pays, deductibles and outstanding balance payments at check-in
- Balancing an assigned cash box and daily balancing report
- Prepares end of the day bank deposit
- Additional projects or tasks assigned by the clinic coordinator
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
