Patient Service Representative- Primary Care Family Medicine Brunswick

MaineHealth • Brunswick, ME

22h • Onsite

About The Position

The Patient Service Representative (PSR) supports the Primary Care Family Medicine office in Brunswick, Maine, and helps create a welcoming, compassionate patient experience from check-in to check-out. The role includes greeting patients, answering telephones, scheduling appointments, and performing general office duties as assigned. The PSR also provides administrative and clerical support, maintains accurate records and documentation, and collaborates with team members to support smooth daily operations.

This position is scheduled for 20 hours per week on day shifts. After six months of experience, PSR/PSS team members may have an opportunity to advance to a Patient Service Specialist position. MaineHealth describes its environment as supportive and team-focused and offers career growth opportunities.

Requirements

• High school diploma or GED preferred.
• Previous office experience; medical office experience preferred.
• Proficient computer skills preferred.

Nice To Haves

• Medical office experience.
• Proficient computer skills.

Responsibilities

• Greet patients professionally and empathetically.
• Answer telephones.
• Schedule appointments.
• Provide administrative and clerical support for the office.
• Maintain accurate records and documentation.
• Collaborate with team members to ensure smooth daily operations.
• Perform other general office duties as assigned.

Benefits

• Paid parental leave
• Flexible work options
• Student loan assistance
• Professional development opportunities
• Well-being resources
• Comprehensive benefits
• Recognition programs
• Career growth opportunities
• Shift differentials or other incentives, where applicable

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED