Patient Care Representative (Johnson City Family Medicine)

ETSU • Johnson City, TN

3d

About The Position

Johnson City Family Medicine is seeking a dedicated and professional Patient Care Representative to provide front-office support in a medical setting. The position works under the general supervision of the Center Manager. The role includes patient service, appointment scheduling, payment and charge entry, registration, demographic verification, and medical-record maintenance.

Requirements

• High school diploma or GED.
• Employment is contingent upon a successful background check.
• Attach a resume and cover letter to the application.

Nice To Haves

• Two years of CPT and ICD-10 coding and data-entry experience; preferred but not required.
• One year of coding and data-entry experience in a healthcare organization; preferred but not required.

Responsibilities

• Provide friendly and professional customer service to patients.
• Manage computerized appointment scheduling by telephone and in person.
• Accurately enter over-the-counter charges and payments.
• Register patients and certify demographic information.
• Verify patient information at each scheduled appointment.
• Set up and maintain medical records.
• Retrieve and file medical records as needed.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED