Patient Service Representative 1- MMF Float Pool

Marshall Medical Center • Placerville, CA

1d • $21 - $24

About The Position

The Patient Service Representative 1 provides administrative support to patients and clinicians under the guidance of the Practice Director. As the first point of contact for patients, families, and external parties, the role requires strong communication and customer service skills. Duties include patient registration, scheduling, responding to billing inquiries, and managing phone calls. The position also provides daily clerical support to the clinic and may help orient new staff or support other departments when needed.

Requirements

• High school diploma or GED.
• Detail-oriented.
• Effective interpersonal, communication, and organizational skills.
• Familiarity with basic office equipment.
• Ability to work in a fast-paced environment with frequent interruptions.
• Maintain a positive disposition at all times.
• Comfort with regularly verifying and processing insurance eligibility and obtaining authorization requests, including identity verification with external partners.

Nice To Haves

• Knowledge of basic medical terminology, insurance billing, and computers.
• Customer service experience.

Responsibilities

• Provide administrative support to patients and clinicians.
• Serve as the first point of contact for patients, families, and external parties.
• Register patients and schedule appointments.
• Address billing inquiries and manage phone calls.
• Provide daily clerical support to the clinic.
• Assist with orienting new staff or support other departments when needed.
• Regularly verify and process insurance eligibility and obtain authorization requests, including verifying personal credentials with external partners.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED