Patient Service Rep (Per Diem) - Blue Bell, PA

Temple Health • Philadelphia, PA

11d

About The Position

The Patient Services Representative is responsible for patient registration, scheduling, customer service, and clerical support. The role includes accepting, recording, and verifying insurance information; processing preauthorization requests; collecting copayments and account balance payments; scanning documents into the EMR; and performing other administrative tasks that support efficient department operations. The representative must interact with patients, families, the community, vendors, coworkers, and physicians in a friendly, courteous, helpful, and considerate manner.

Requirements

• High school diploma or equivalent, or GED; relevant experience may be considered in lieu of education.

Responsibilities

• Register and schedule patients.
• Provide customer service and clerical support.
• Accept, record, and verify insurance information.
• Process preauthorization requests.
• Collect copayments and account balance payments.
• Scan documents into the EMR.
• Perform other administrative tasks related to efficient department operations.
• Communicate with patients, families, the community, vendors, coworkers, and physicians in a friendly, courteous, helpful, and considerate manner.

What This Job Offers

• Education Level: High school or GED