Patient Service Coordinator - Part Time

Blue Cloud•Austin, TX

21d

About The Position

Blue Cloud is hiring a part-time Patient Service Coordinator to join its pediatric Ambulatory Surgery Center (ASC) care team. Blue Cloud specializes in pediatric and special-needs dental restorative and exodontia surgery delivered under general anesthesia. The company is mission-driven, focused on safe, quality, accessible care at reduced costs, and aims to lead in safety and quality for pediatric dental patients treated in a surgery center environment. The Patient Service Coordinator works in a fast-paced, dynamic ASC environment alongside a close-knit clinical team that includes dentists, anesthesiologists, registered nurses, registered dental assistants, and other care team members. The role supports patients and families through registration, scheduling, customer service, and access to appropriate forms and information. The position is bonus eligible and has no on-call, holiday, or weekend work.

Requirements

High school diploma or equivalent.
Two to three years of customer service experience in a high-volume dental or medical office setting.
Strong critical-thinking and analytical skills.
Ability to communicate clearly and effectively.
Computer skills, including word processing and spreadsheet use.

Nice To Haves

Strong background in a patient care environment.
Bilingual in English and Spanish.

Responsibilities

Greet and register patients and family members.
Manage appointments and the daily schedule.
Provide patients and their families with appropriate forms and informational documents.
Provide customer service.
Escalate issues, questions, or calls to the appropriate parties.