Patient Service Coordinator

National Spine & Pain Centers•Port St. Lucie, FL

5h•Onsite

About The Position

National Spine & Pain Centers is seeking a full-time Patient Service Coordinator to join its team at its Port Saint Lucie office. The organization provides access to chronic and acute pain relief through minimally invasive procedures and has more than 120 locations and 750 medical professionals. The Patient Service Coordinator supports patient visits by managing check-in and check-out, maintaining patient and insurance information, helping obtain authorizations, preparing charts, and processing medical-record requests. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends or holidays.

Requirements

High school diploma or equivalent GED.
At least one year of administrative medical office experience; specialty-practice experience is preferred.
Experience with electronic medical records (EMR) systems is required.
Must be authorized to work in the United States and must not require the company's work-authorization sponsorship now or in the future.
Must pass a satisfactory background check, including driving, criminal, employment reference, education, and Social Security checks.

Nice To Haves

Experience in pain management, regenerative medicine, or orthopedics is strongly preferred.
Military veterans are encouraged to apply.

Responsibilities

Perform patient check-in and check-out procedures, including entering demographic and insurance information into an EMR system and collecting outstanding copays or balances.
Work with patients, insurance companies, and providers to maintain demographic information and obtain proper authorizations.
Prepare charts for upcoming appointments and process medical-record requests efficiently.