Patient Service Coordinator

National Spine and Pain Centers•Ocala, FL

3d•Onsite

About The Position

National Spine & Pain Centers is seeking a full-time Patient Service Coordinator to join its team at the Ocala office. The role supports patient-facing administrative operations at a medical practice. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., with no weekends or holidays. National Spine & Pain Centers’ affiliated physicians have provided relief for chronic and acute pain through minimally invasive procedures for more than 30 years. The organization has more than 120 locations and 750 medical professionals, facilitating nearly one million patient visits annually.

Requirements

High school diploma or GED equivalent.
At least one year of administrative medical office experience, preferably in a specialty practice.
Experience with electronic medical records (EMR) systems is required.
Must be authorized to work in the United States and not require the company to sponsor work authorization now or in the future.
Must pass a satisfactory background check, including driving, criminal, employment reference, education, and Social Security checks.

Nice To Haves

Experience in pain management, regenerative medicine, or orthopedics is strongly preferred.

Responsibilities

Perform patient check-in and check-out procedures.
Enter patient demographic and insurance information into an electronic medical records (EMR) system.
Collect outstanding copayments and balances.
Work with patients, insurance companies, and providers to maintain demographic information and obtain proper authorizations.
Prepare charts for upcoming appointments.
Process medical records requests efficiently.