Patient Service Coordinator

National Spine & Pain Centers•Winter Park, FL

2d•Onsite

About The Position

National Spine & Pain Centers is seeking a full-time Patient Service Coordinator to join its team at the surgery center in Winter Park. The role has a Monday–Friday schedule with variable daytime hours and no weekends or holidays. Bilingual English/Spanish ability is preferred. The coordinator supports patient check-in and check-out, maintains patient demographic and insurance information in an electronic medical records system, and assists with authorizations and medical records. The position involves working with patients, insurance companies, and providers, preparing charts for upcoming appointments, and collecting outstanding copays or balances.

Requirements

High school diploma or GED equivalent.
At least one year of administrative medical office experience, preferably in a specialty practice.
Experience with electronic medical records (EMR) systems is required.
Must be authorized to work in the United States and not require company sponsorship for work authorization now or in the future.
Must pass a satisfactory background check, including driving, criminal, employment reference, education, and Social Security checks.

Nice To Haves

Bilingual English/Spanish ability.
Experience in Pain Management, Regenerative Medicine, or Orthopedics.

Responsibilities

Perform patient check-in and check-out procedures, including entering demographic and insurance information into an EMR system and collecting outstanding copays or balances.
Work with patients, insurance companies, and providers to maintain demographic information and obtain proper authorizations.
Prepare charts for upcoming appointments.
Process medical records requests efficiently.