Patient Service Coordinator

National Spine and Pain Centers•Bonita Springs, FL
•Onsite

About The Position

National Spine & Pain Centers is seeking a full-time Patient Service Coordinator for its Bonita Springs office. The position supports patients and providers through front-office coordination and administrative work in a medical practice. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m., with no weekends or holidays. National Spine & Pain Centers (NSPC) affiliated physicians have more than 30 years of experience providing minimally invasive procedures for chronic and acute pain. The organization has more than 120 locations and 750 medical professionals, facilitating nearly one million patient visits annually. Applicants must be authorized to work in the United States without requiring company sponsorship now or in the future, and must pass a satisfactory background check covering driving, criminal history, employment references, education, and Social Security.

Requirements

  • High school diploma or GED equivalent.
  • At least one year of administrative medical office experience, preferably in a specialty practice.
  • Experience with electronic medical record (EMR) systems.
  • Authorized to work in the United States without requiring company sponsorship now or in the future.
  • Pass a satisfactory background check covering driving, criminal history, employment references, education, and Social Security.

Nice To Haves

  • Experience in a specialty medical practice.
  • Experience in Pain Management, Regenerative Medicine, or Orthopedics is strongly preferred.

Responsibilities

  • Perform patient check-in and check-out procedures.
  • Enter patient demographic and insurance information into an electronic medical record (EMR) system.
  • Collect outstanding copayments and balances.
  • Work with patients, insurance companies, and providers to maintain demographic information and obtain proper authorizations.
  • Prepare charts for upcoming appointments.
  • Process medical-records requests efficiently.

Benefits

  • Competitive compensation.
  • Comprehensive health, vision, and dental coverage.
  • Life and other ancillary insurance plans.
  • Employer-matched 401(k).
  • Tuition reimbursement.
  • Pet insurance.
  • Paid holidays and PTO.
  • Supportive management and a great working environment.
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