Patient Service Coordinator

National Spine & Pain Centers • Bonita Springs, FL

9d • Onsite

About The Position

National Spine & Pain Centers is seeking a full-time Patient Service Coordinator to join its team at the Bonita Springs office. The position supports patient-facing administrative operations, including check-in and check-out, maintaining patient demographic and insurance information, coordinating authorizations, preparing appointment charts, and processing medical-record requests. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m., with no weekends or holidays.

Requirements

• High school diploma or equivalent GED.
• At least one year of administrative medical office experience.
• Experience with electronic medical records (EMR) systems.
• Authorization to work in the United States without requiring company sponsorship now or in the future.
• Satisfactory background check, including driving, criminal, employment reference, education, and Social Security checks.

Nice To Haves

• Administrative medical office experience in a specialty practice.
• Experience in pain management, regenerative medicine, or orthopedics.

Responsibilities

• Perform patient check-in and check-out procedures.
• Enter demographic and insurance information into an electronic medical records (EMR) system.
• Collect outstanding copays and balances.
• Work with patients, insurance companies, and providers to maintain demographic information and obtain proper authorizations.
• Prepare charts for upcoming appointments.
• Process medical-record requests efficiently.

Benefits

• Competitive compensation.
• Comprehensive health coverage.
• Vision coverage.
• Dental coverage.
• Life and other ancillary insurance plans.
• Employer-matched 401(k).
• Tuition reimbursement.
• Pet insurance.
• Paid holidays and PTO.
• Supportive management and a great working environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED