Patient Service Coordinator, 4C - Cardiology - Hyde Park, Part Time, Rotating Shift

UChicago Medicine•Chicago, IL

6d•$22 - $34

About The Position

The Patient Service Coordinator supports patients and their significant others, physicians, care and multidisciplinary teams, and other care center staff under the direction of the Patient Care Manager. The role facilitates patient care within patient care units and maintains a clean, orderly work environment conducive to patient-centered care.

Requirements

High school diploma or equivalent.
At least one year of general office experience, preferably in a medical or clinical setting.
Good written and verbal communication, organizational, and customer service skills.
Ability to multitask effectively, use discretion and good judgment, and maintain patient confidentiality.
Ability to interact independently and professionally with internal and external hospital customers.
Proficiency in the MS Office Suite and ability to learn and use applicable software.

Nice To Haves

ED experience.
Associate-level business courses.

Responsibilities

Facilitate the patient admission process.
Answer patient intercom requests and refer them promptly to the appropriate staff.
Arrange patient transportation to outside agencies.
Coordinate facilities information and work orders received from unit staff, maintain records of requests, follow up to ensure completion, and communicate outstanding work order status to appropriate staff.
Assemble, organize, and maintain patient medical records and charts according to hospital policies and procedures.
Obtain and ensure necessary signatures for forms in accordance with hospital policy and procedure.
Input patient charges using the computer system.
Assist with orientation of new staff.
Cross-cover multiple patient care units during the regular work shift when required.
Run errands as requested by Care Center leadership.
Answer incoming telephone calls promptly and courteously.