Patient Service Coordinator

National Spine & Pain Centers•Ocala, FL

3d•Onsite

About The Position

National Spine & Pain Centers is seeking a full-time Patient Service Coordinator to join its team of medical professionals at its Ocala office. The role supports patient check-in and check-out, maintains patient demographic and insurance information, coordinates authorizations, prepares charts, and processes medical records requests. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., with no weekends or holidays.

Requirements

High school diploma or GED equivalent.
At least one year of administrative medical office experience.
Experience with EMR systems.
Must be authorized to work in the United States and must not require company work authorization sponsorship now or in the future.
Must pass a satisfactory background check, including driving, criminal, employment reference, education, and Social Security checks.

Nice To Haves

Administrative medical office experience in a specialty practice is preferred.
Experience in Pain Management, Regenerative Medicine, or Orthopedics is strongly preferred.

Responsibilities

Perform patient check-in and check-out procedures.
Enter demographic and insurance information into an electronic medical records (EMR) system.
Collect outstanding copays and balances.
Work with patients, insurance companies, and providers to maintain demographic information and obtain proper authorizations.
Prepare charts for upcoming appointments.
Process medical records requests efficiently.