Patient Scheduling Representative - Internal Medicine
About The Position
Work Schedule: Full-time, 100% FTE, day shift. Monday- Friday within the hours of 8:30 am - 5:00 pm, no weekend rotation required. Hours may vary based upon operational needs of the clinic. Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to: Schedule appointments via phone, in-person or electronic correspondence. Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. Make outgoing phone calls to patients to schedule their appointments. Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Requirements
- 6 months previous experience in an office or customer service environment Required
- Previous experience working in healthcare Preferred
- Previous experience scheduling of patients Preferred
- Previous experience with answering phones, greeting clients and customers in person Preferred
- 6 months previous experience in an office or customer service environment Required
- Previous experience working in healthcare Preferred
- Previous experience scheduling of patients Preferred
- Previous experience with answering phones, greeting clients and customers in person Preferred
Nice To Haves
- High School Diploma or equivalent
- Associate's Degree
- Bachelor’s Degree in Business Administration, Healthcare, or other related field Preferred
- Previous experience working in healthcare
- Previous experience scheduling of patients
- Previous experience with answering phones, greeting clients and customers in person
Responsibilities
- Schedule appointments via phone, in-person or electronic correspondence.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Benefits
- health and dental insurance
- paid time off
- retirement plans
- two-week paid parental leave
- adoption assistance
- Tuition benefits eligibility
- referral bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
