Patient Scheduling Coordinator
ENHANCE DENTAL•Oklahoma City, OK
•Onsite
About The Position
The Patient Scheduling Coordinator greets patients and manages scheduling and administrative tasks in a fast-paced dental practice. The role involves answering and managing incoming calls, triaging emergencies, scheduling appointments for new and existing patients, sending appointment reminders, requesting patient records, and following up with patients. The coordinator also maintains patient information and insurance plans in dental software, supports appointment preparation, and helps ensure the daily schedule is productive.
Requirements
- High school degree or equivalent required.
- Exceptional written and verbal communication skills required.
- Ability to keep up with the fast pace and flow of doctors and patients in a dental practice.
Responsibilities
- Schedule and confirm appointments.
- Welcome patients and update their information in dental software.
- Register new patients according to established office protocols.
- Verify insurance and accurately build patient insurance plans in dental software.
- Assist patients with completing necessary forms and documentation.
- Answer and manage incoming calls.
- Respond to and comply with requests for information.
- Prepare documentation for upcoming appointments.
- Check daily appointment schedules and fill gaps to ensure positive production.
- Monitor and reply to emails and voicemails.
- Maintain a professional reception area.
- Safeguard patient privacy and confidentiality.
- Maintain OSHA and HIPAA compliance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
