Patient Scheduler - Women's Health Institute
About The Position
The Patient Scheduler at Providence Saint John’s Health Center in Santa Monica, California, schedules patient appointments ranging from routine office visits to complex surgical and medical procedures. The role may require coordinating schedules across multiple providers and arranging specialized equipment and other resources. It involves using simple and complex medical terminology and following enterprise scheduling protocols. The scheduler communicates professionally with physicians, staff, and the public, serves as a front-line customer service representative, upholds the organization’s core values, and documents scheduling information accurately and promptly.
Requirements
- At least 1 year of experience in a hospital or medical office setting.
- Demonstrated outstanding customer service experience.
- Clerical and computer experience.
Nice To Haves
- Some college-level coursework.
Responsibilities
- Schedule patient appointments, from simple office visits to complex surgical and medical procedures.
- Coordinate schedules with multiple providers and arrange specialized equipment and other resources as needed.
- Use medical terminology and enterprise scheduling protocols.
- Communicate professionally with physicians, staff, and the public while providing front-line customer service.
- Document scheduling information accurately and timely.
- Uphold the organization’s core values in all communications.
Benefits
- Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
