Patient Safety Technician-Full Time, Overnights

Northwestern Memorial Healthcare•DeKalb, IL

2d•Onsite

About The Position

The Patient Safety Technician supports Northwestern Medicine’s patient-first mission and adheres to the organization’s Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. Based at Kishwaukee Hospital, this is a full-time overnight role scheduled from 11:00 PM to 7:30 AM, 40 hours per week, including alternating weekends and rotating holidays. The technician provides safety observation and support to patients at risk of injuring themselves or others, both at the bedside and through continuous video monitoring. The role includes offering comfort and emotional support, redirecting risk behaviors, and alerting appropriate staff when needed.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification within 90 days of hire.

Responsibilities

Remain at the assigned patient’s bedside at all times unless relieved by an appropriate staff member.
Provide calming and reorienting conversation to patients experiencing agitation or confusion.
Identify and remove hazards from the patient and their environment, and report hazards as appropriate.
Assist patients with activities of daily living as delegated by the supervising RN, including ambulating, toileting, bed making, and positioning.
Provide continuous safety observation, including continuous video monitoring, for patients identified as at risk of causing injury to themselves or others.
Offer basic comfort measures and address patients’ emotional needs using encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of the role.
Remotely monitor multiple patients through continuous video monitoring.
Verbally redirect designated remote continuous-observation patients from engaging in risk behaviors.
Summon appropriate staff using a communication device or STAT Alert Alarm when appropriate.