Patient Safety Coordinator GCM-Graduate Medical Education

Advocate Health•Charlotte, NC

11d•$36 - $53

About The Position

The Patient Safety Coordinator facilitates patient safety improvement efforts and develops performance improvement capabilities, with an emphasis on process redesign and measurement. The role advises department and facility leadership on systematic, organization-wide continuous quality improvement and serves as a team leader, preceptor, mentor, and coach to patient safety teammates. It also serves as a System expert for patient safety training and new initiatives, reviews teammates’ work products with leadership, and makes recommendations for performance appraisals. The coordinator prepares quality reports, scorecards, and presentations; coordinates patient safety meetings; analyzes performance trends; identifies improvement opportunities; develops action plans; measures results; and maintains meeting records and follow-up metrics. The position coordinates an annual facility leadership conference to review and develop the Patient Safety Plan, researches leading practices and shares implementation results, and provides education on patient safety initiatives, project management, process redesign, rapid design, and measurement. The role also coordinates activities supporting medical staff quality and provides advanced project management and facilitation to prioritize and advocate for patient safety initiatives at the facility, business unit, or System level, while keeping project sponsors and stakeholders updated.

Requirements

Bachelor's degree required.
Certification in health care quality, patient safety, or a related accreditation entity is required within one year of employment.
Ability to communicate clearly verbally, in person, and in writing with patients, families/agencies, and the healthcare team.
Strong sense of urgency and ability to make sound decisions within limited time elements.
Ability to work professionally, cooperatively, and effectively with teammates individually and as part of a team.
Ability to work in an office environment involving walking, standing, extended sitting, and computer use; intact sight and hearing are required.

Nice To Haves

Master's degree preferred.
RN or other clinical licensure preferred.
Five to seven years of experience in healthcare or a directly related field preferred.
Two to four years of leadership experience preferred.
Knowledge of Lean concepts preferred.
Intermediate to advanced computer skills and demonstrated competence with Microsoft Office applications preferred.
Previous experience or knowledge of TJC preferred.

Responsibilities

Facilitate patient safety improvement efforts and coach facilities and teammates in performance improvement, particularly process redesign and measurement.
Advise department and facility leadership on systematic, organization-wide continuous quality improvement.
Lead, precept, mentor, and coach patient safety teammates; serve as a System expert for patient safety training and new initiatives.
Assist leadership with reviewing patient safety coordinator work products and recommending performance appraisal input for teammates.
Prepare quality reports, scorecards, and presentations.
Coordinate department and facility patient safety meetings; analyze performance trends, identify improvement opportunities, develop action plans, measure outcomes, and maintain records and follow-up metrics.
Organize and coordinate the annual facility leadership conference to review, analyze, and develop the Patient Safety Plan.
Research leading practices and share implementation results across the System.
Provide education and training on patient safety initiatives, project management, process redesign, rapid design, and measurement.
Coordinate and facilitate activities supporting medical staff quality.
Provide advanced project management and facilitation to prioritize and advocate for patient safety initiatives at facility, business unit, and/or System levels.
Provide ongoing updates to project sponsors and stakeholders.