Patient Safety Companion (PSC), Emergency Department, Full Time, Days

East Tennessee Children's Hospital Association • Knoxville, TN

60d • Onsite

About The Position

The position performs tasks which involve specified nursing care for patients delegated by and performed under the direction of a Registered Nurse. This role requires demonstrated effective communication skills and the ability to meet the demands of an active position. The Patient Safety Companion will be able to perform routine patient care activity, recognize escalation of behaviors related to mental health diagnosis, and demonstrate basic skills in deescalation techniques, all after applicable training and orientation to the position.

Requirements

• High School Diploma/GED
• BLS certification required to be maintained
• Demonstrated effective communication skills
• Ability to meet the demands of an active position
• Ability to perform routine patient care activity after applicable training and orientation to position
• Ability to recognize escalation of behaviors related to mental health diagnosis, after applicable training and orientation to position
• Ability to demonstrate or verbalize basic skills in deescalation techniques, after applicable training and orientation to position

Responsibilities

• Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
• Provides personal care to patients, adhering to the individualized plan of care in cooperation with the RN.
• Demonstrated respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Answers call lights and attend to/reports patient needs promptly and politely.
• Demonstrates the skills and judgment necessary to provide non-direct patient care/support services to staff under the direction of licensed personnel.
• Consistently optimizes time efficiently and effectively, and serves as a role model/resource for others.
• Respectfully uses hospital resources appropriately, avoiding misuse, abuse, or waste as specific to lean principles.
• Promptly, thoroughly, and accurately records applicable patient charges to ensure appropriate billing of services and supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED