Patient Safety Assistant Float
About The Position
The Patient Safety Assistant (PSA) provides constant observation and support to pediatric, adolescent, and adult patients who require close monitoring for medical, behavioral, or safety reasons. Working under the direction of an RN, the PSA observes patients who could harm themselves or others if left unattended and helps maintain a safe environment for patients and staff. The role supports patient safety and comfort while following established protocols and procedures and does not directly supervise other caregivers. The PSA works in various nursing departments and St. Charles Health System hospitals, covering shifts in Bend, Redmond, Prineville, and Madras. The role may include helping with activities of daily living, mobility, room safety checks, unit supplies, patient belongings, discharge readiness, and transporting discharged patients within the facility. The schedule is 36 hours per week, on third shift from 19:00 to 07:30, with variable days that include every other weekend and holidays.
Requirements
- High school diploma or GED.
- Willingness to take additional courses as required for the position.
- AHA Basic Life Support for Healthcare Provider certification before completion of orientation.
- Basic understanding of medical terminology, patient care principles, and safety protocols.
- Strong observational skills and attention to detail.
- Effective communication and interpersonal skills.
- Ability to remain calm and composed in stressful situations.
- Physical stamina and ability to stand or sit for extended periods.
- Ability to interact and communicate effectively with all levels within St. Charles Health System and with external customers, clients, and potential employees.
- Strong teamwork and collaboration skills.
- Ability to follow verbal and written communications to complete duties and assignments.
- Ability to wear appropriate personal protective equipment required to perform the job safely.
- Ability to meet the stated physical requirements, including standing and walking, handling loads, and traveling between campuses.
Nice To Haves
- Current licensure or certification as a CNA, EMT, or Medical Assistant.
- Completion of a training program as an EMT, CNA, Medical Assistant, or Paramedic; or completion of the first quarter or semester of nursing school.
- Acute health care experience.
- Behavioral health experience.
- Long-term care experience.
- Licensed childcare experience.
Responsibilities
- Maintain continuous visual observation of assigned patients and promptly report changes in behavior or condition to nursing staff or the healthcare team.
- Check patient rooms and ensure potentially harmful items are removed.
- Assist patients with activities of daily living, including ambulation, toileting, and meals, as needed.
- Interact with patients from varied ages and backgrounds in a polite, therapeutic, and positive manner to help alleviate anxiety, boredom, or distress.
- Demonstrate and validate adherence to quality and safety competency standards.
- Accurately document observations, interventions, and patient responses in the medical record according to procedures and policies.
- Follow safety measures and interventions, including de-escalation strategies and room safety protocols, while preserving patient dignity and respect.
- Travel and work in various St. Charles hospitals and nursing departments.
- Maintain professionalism and confidentiality; comply with applicable laws, regulations, policies, and procedures, report suspected violations, and cooperate with investigations.
- Deliver timely, safe, efficient, and accurate customer service and patient care.
- Support the organization’s vision, mission, and values, and contribute enthusiastically to continuous improvement and change.
- Build intentional relationships and provide a therapeutic presence by responding caringly to patients and families, explaining the PSA role, using patients’ preferred names, listening actively, and communicating appropriately.
- Maintain a safe environment for caregivers, patients, and guests.
- Stock unit supplies, assist with patient mobility, ensure patients have appropriate belongings and are ready for discharge, and transport discharged patients within the facility.
- Perform additional duties of similar complexity and competence as required or assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
