Patient Safety Assistant Float

St. Charles Health System•Bend, OR

4d•$22 - $28

About The Position

The Patient Safety Assistant (PSA) works in various nursing departments and campuses throughout St. Charles Health System, which provide specialized care to patients throughout hospitalization and discharge. Under the direction of an RN, the PSA provides constant observation and support to pediatric, adolescent, and adult patients who require close monitoring for medical, behavioral, or safety reasons. The role helps protect patients and staff by maintaining a safe environment, supporting patient comfort, and following established protocols. The PSA does not directly supervise other caregivers. The position requires travel and work across St. Charles hospitals and nursing departments.

Requirements

High school diploma or GED.
Willingness to take additional courses as required for the position.
AHA Basic Life Support for Healthcare Provider certification before completion of orientation.
Code Gray or AVADE training within three months of hire.
Basic understanding of medical terminology, patient care principles, and safety protocols.
Strong observational skills and attention to detail.
Effective communication and interpersonal skills.
Ability to remain calm and composed in stressful situations.
Physical stamina and ability to stand or sit for extended periods.
Ability to interact and communicate effectively with all levels within St. Charles Health System and with external customers, clients, and potential employees.
Strong teamwork and collaboration skills.
Ability to follow verbal and written communications to complete duties and assignments.
Ability to wear appropriate personal protective equipment required to perform the job safely.

Nice To Haves

Current licensure or certification as a CNA, EMT, or Medical Assistant.
Completion of a training program as an EMT, CNA, Medical Assistant, or Paramedic; or completion of the first quarter or semester of nursing school for RN students.
Acute health care experience.
Behavioral health experience.
Long-term care experience.
Licensed childcare experience.

Responsibilities

Maintain constant visual observation of an assigned patient and promptly report changes in behavior or condition to nursing staff or the healthcare team.
Check patient rooms and ensure potentially harmful items are removed.
Assist patients with activities of daily living, including ambulation, toileting, and meals, as needed.
Interact therapeutically and positively with patients of all ages and backgrounds to help alleviate anxiety, boredom, or distress.
Adhere to and validate quality and safety practices according to PSA competency standards.
Document observations, interventions, and patient responses accurately in the medical record.
Follow safety interventions and instructions, including de-escalation strategies and room safety protocols, while preserving patient dignity and respect.
Travel to and work in various St. Charles hospitals and nursing departments.
Maintain professionalism and confidentiality; comply with laws, regulations, policies, and procedures, report suspected violations, and cooperate with investigations.
Deliver timely, safe, efficient, and accurate customer service and patient care.
Support the organization’s vision, mission, and values, and contribute enthusiastically to continuous improvement and change.
Build intentional, supportive relationships and provide a therapeutic presence by responding compassionately to patients and families, explaining the PSA role, using patients’ preferred names, listening actively, supporting care goals, promoting a healing environment, and communicating appropriately.
Maintain a safe environment for caregivers, patients, and guests.
Perform other duties of similar complexity and competence as assigned.
Stock unit supplies.
Assist with patient mobility and ensure patients have appropriate belongings and are ready for discharge.
Transport discharged patients within the facility.