Patient Safety Assistant Float

St. Charles Health System•Bend, OR

4d•$22 - $28•Onsite

About The Position

The Patient Safety Assistant (PSA) provides constant observation and support to pediatric, adolescent, and adult patients who require close monitoring for medical, behavioral, or safety reasons. Working under the direction of an RN, the PSA observes patients who may harm themselves or others if left unattended and helps maintain a safe environment for patients and staff. The role does not directly supervise other caregivers and is used across nursing departments and campuses throughout St. Charles Health System. The PSA supports patient safety, comfort, and daily care while following established protocols and procedures. The position covers shifts in Bend, Redmond, Prineville, and Madras, and requires travel among the health system’s campuses. Additional duties may include stocking unit supplies, assisting with patient mobility, ensuring patients have appropriate belongings and are ready for discharge, and transporting discharged patients within the facility.

Requirements

High school diploma or GED.
Willingness to take additional courses as required for the position.
AHA Basic Life Support for Healthcare Provider certification before completing orientation.
Code Gray or AVADE training within three months of hire.
Basic understanding of medical terminology, patient-care principles, and safety protocols.
Strong observational skills and attention to detail.
Effective communication and interpersonal skills.
Ability to remain calm and composed in stressful situations.
Physical stamina and ability to stand or sit for extended periods.
Ability to interact and communicate effectively with all levels within St. Charles Health System and with external customers, clients, and potential employees.
Strong teamwork and collaboration skills.
Ability to follow verbal and written communications to complete duties and assignments.
Ability to wear appropriate personal protective equipment required to perform the job safely.
Ability to travel between the four St. Charles campuses using a motor vehicle.
Physical requirements include continual standing and walking; frequent sitting and lifting, carrying, pushing, or pulling 1–25 pounds; occasional bending, stooping, kneeling, crouching, reaching overhead, lifting, carrying, pushing, or pulling 25–50 pounds, grasping, and squeezing; and rare stair climbing.
Work schedule includes variable days, every other weekend, and holidays.

Nice To Haves

Current licensure or certification as a CNA, EMT, or Medical Assistant.
Completion of an EMT, CNA, Medical Assistant, or Paramedic training program, or completion of the first quarter or semester of nursing school.
Acute health care experience.
Behavioral health experience.
Long-term care experience.
Licensed childcare experience.

Responsibilities

Maintain constant visual observation of assigned patients and promptly report changes in behavior or condition to nursing staff or the healthcare team.
Check patient rooms and ensure potentially harmful items are removed.
Assist with activities of daily living, including ambulation, toileting, and meals, as needed.
Interact with patients of all ages and backgrounds using a polite, therapeutic, and positive approach to alleviate anxiety, boredom, or distress.
Demonstrate and validate adherence to quality and safety standards in the PSA competency standards.
Document observations, interventions, and patient responses in the medical record according to procedures and policies.
Follow safety measures and interventions, including de-escalation strategies and room safety protocols, while maintaining patient dignity and respect.
Travel to and work in various St. Charles hospitals and nursing departments.
Maintain professionalism and confidentiality, comply with applicable laws and policies, report suspected violations, and cooperate with company investigations and proceedings.
Provide timely, safe, efficient, and accurate customer service and patient care.
Support the organization’s vision, mission, values, and continuous-improvement principles.
Build intentional relationships and support a positive care experience through a therapeutic, caring presence and effective communication with patients and families.
Help maintain a safe environment for caregivers, patients, and guests.
Perform other duties of similar complexity and competence as required or assigned.
Stock unit supplies.
Assist with patient mobility.
Ensure patients have appropriate belongings and are ready for discharge.
Transport discharged patients within the facility.