Patient Representitive

Ivy Rehab • Sparta Township, NJ

1d • $18 - $20 • Onsite

About The Position

Patient Representatives are the backbone of Ivy Health’s clinics and directly influence the patient experience. They collaborate with clinicians and colleagues to provide exceptional patient care and customer service. The role supports clinic operations and helps maintain optimal performance in a fast-paced environment.

Ivy Health provides physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Its culture emphasizes authenticity, inclusion, growth, community, and exceptional care. Teammates have access to resources, mentorship, career advice, training programs, and opportunities for career advancement in administrative excellence and leadership development.

Requirements

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong time-management skills and ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• At least 1 year of administrative experience in a healthcare setting is preferred.

Responsibilities

• Greet and check in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments.
• Process new patients.
• Help the clinic maintain optimal performance.
• Collaborate with clinicians and colleagues to provide exceptional patient care and customer service.

Benefits

• Access to abundant resources, robust mentorship, and career advice.
• Opportunities for career advancement through training programs focused on administrative excellence and leadership development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed