Patient Registration Specialist - Toledo Hospital
About The Position
The Patient Registration Specialist is often the first person patients meet when pre-registering or arriving for medical services at a ProMedica clinic, lab, inpatient, outpatient, or emergency department. The role includes validating insurance, posting payments, securing registration and billing information, and answering questions from patients, visitors, and other staff. The specialist follows HIPAA guidelines and privacy practices, protects patient confidentiality and patient rights, and contributes as an active team member. The role involves prioritizing daily responsibilities, assisting with training new staff as needed, and reviewing work to ensure compliance with system quality assurance policies. This summary describes the general nature and level of work and is not exhaustive.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Experience or basic knowledge of health insurance plans and medical terminology.
- At least 1 year of experience in medical registration, as a medical assistant, in revenue cycle/billing, or in a similar position within a medical office setting.
Responsibilities
- Validate insurance.
- Post payments.
- Secure registration and billing information.
- Answer questions from patients, visitors, or other staff.
- Comply with HIPAA guidelines and privacy practices, patient confidentiality, and patient rights.
- Prioritize responsibilities to complete daily work.
- Assist in training new staff as needed.
- Review work for compliance with system quality assurance policies.
Benefits
- Flexible benefits, including compensation and programs to help employees care for their family, finances, and personal well-being.
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What This Job Offers
Education Level
High school or GED
