US-Patient Registration Rep
About The Position
R1 is seeking a Patient Registration Representative to support healthcare organizations by helping ensure patient records and insurance information are accurate and complete. The role interacts with hospital patients by telephone, updates medical records, and contacts insurance companies to obtain benefit and pre-certification or authorization information. It also provides patient support, helps address concerns, and includes mentoring new hires and leading the local R1 Entri team in completing assigned work. The position is remote and involves computer and telephone work, with periods of sitting, standing, and walking. The US-based hourly pay range is $16.61–$22.95; individual pay depends on role, level, location, job-related skills, experience, and relevant education or training.
Requirements
- High school education; equivalent experience will be considered.
- At least 2 years of experience.
- Excellent customer service skills.
- Good oral and written communication skills.
- Ability to accurately input information electronically.
Responsibilities
- Interact with client hospital patients by telephone using appropriate scripts to ensure their medical records are current.
- Accurately enter information electronically.
- Contact insurance companies through websites, fax, or telephone using appropriate scripts to obtain benefit and pre-certification or authorization requirements.
- Provide excellent customer service to patients, work through issues they raise, and recommend appropriate solutions.
- Mentor new hires.
- Lead the local R1 Entri team in completing assigned responsibilities for the work area.
- Remain sitting, standing, or walking as needed to perform work using a computer, telephone, or other equipment.
Benefits
- Competitive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
