Patient Registration Associate (Emergency Dept)

Highland Hospital•Rochester Hills, MI
•$19 - $25

About The Position

This position supports patient care by providing clerical, environmental, and customer service support for the patient care unit. The role performs duties related to processing patient information for visits, which may include reception, registration, medical records management, and telephone management. It is responsible for accurately and promptly entering collected information into hospital information systems. The position is 40 hours per week, scheduled from 7:00 a.m. to 3:30 p.m. It includes working every other weekend, with an additional weekday off.

Requirements

  • High school diploma or GED, or equivalent experience.
  • Ability to multitask in a fast-paced environment.
  • Demonstrated proficient and courteous telephone skills and interactions with all customers.
  • Clear, professional written and verbal communication skills.
  • Proficiency with Microsoft Office applications, including at minimum word processing and email.

Nice To Haves

  • Associate of Applied Science (A.A.S.) degree.
  • One to two years of experience in a healthcare setting.
  • Experience working with diverse clientele who may be facing medical difficulties.
  • Knowledge of medical terminology.

Responsibilities

  • Provide clerical, environmental, and customer service support for the patient care unit.
  • Process patient information for visits, including reception, registration, medical records management, and telephone management.
  • Accurately and promptly enter collected information into hospital information systems.
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