Patient Registrar

Grand River Health Main Campus•Rifle, CO
•$18 - $22•Onsite

About The Position

Grand River Health is hiring a Patient Registrar to serve as a key point of contact for patients, visitors, and callers. The role supports accurate registration and efficient communication throughout the hospital, working in a fast-paced healthcare environment. Responsibilities include reception, patient registration, and switchboard duties; registering outpatient and Emergency Department patients; and collecting and entering demographic and financial information into MediTech. The registrar also helps patients and visitors with registration questions, hospital policies, financial responsibilities, and patient rights, identifies the appropriate payer or revenue source, and follows procedures for emergency notifications and overhead paging. Other duties may be assigned. The position is full-time with a 3/12's schedule and is based at Grand River Health in Rifle, Colorado. The listed pay range is $17.50–$21.87 per hour, based on experience. Compensation may vary based on qualifications, skills, competencies, and experience. The position is open until filled unless posted otherwise. Grand River Health describes itself as a community-focused healthcare provider serving Western Colorado and beyond. Its main hospital campus in Rifle has 25 beds and offers a wide range of services, alongside a long-term care center and satellite campus. Its mission is to improve the health and well-being of the communities it serves, and its vision is to be those communities’ first choice in quality healthcare.

Requirements

  • High school diploma or equivalent preferred.
  • Healthcare or similar registration experience preferred.
  • Strong communication, interpersonal, customer service, conflict resolution, organizational, and problem-solving skills.
  • Ability to maintain confidentiality, exercise sound judgment, and remain calm and flexible in a high-stress, changing environment.
  • Strong attention to detail and ability to accurately follow written and verbal instructions while multitasking.
  • Ability to build effective relationships with patients, guests, and coworkers.
  • Ability to become proficient in required hospital systems within six months of hire.

Nice To Haves

  • Healthcare or similar registration experience.

Responsibilities

  • Perform reception, patient registration, and switchboard functions, including directing calls and paging physicians and staff.
  • Register outpatient and Emergency Department patients and collect and accurately enter demographic and financial information into MediTech.
  • Assist patients and visitors with registration questions, hospital policies, financial responsibilities, and patient rights.
  • Identify the appropriate payer or revenue source and ensure required information is complete and accurate.
  • Follow established procedures for emergency notifications and overhead paging.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • PTO from day one.
  • Extended illness time.
  • Retirement plan with match.
  • Payroll deductions for hot springs, gyms, ski passes, and pet insurance.
  • Access to outdoor recreation.
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