Patient Registrar

Grand River Health Main Campus•Rifle, CO

23h•Onsite

About The Position

Grand River Health is seeking a Patient Registrar to serve as a key point of contact for patients, visitors, and callers. The position performs reception, patient registration, and switchboard functions while supporting accurate registration and efficient communication throughout the hospital. The role includes registering outpatient and Emergency Department patients and entering demographic and financial information into MediTech. The position is full-time and listed as FT, 3/12's in Rifle, Colorado. The pay range is $17.50–$21.87 per hour, based on experience, with compensation potentially varying according to qualifications, skills, competencies, and experience. The position is open until filled unless posted otherwise. Grand River Health describes its culture as supportive, respectful, and friendly, with a shared commitment to exceptional patient care. As a special taxing district, the organization is accountable to its community and prioritizes patient-centered care. Its main hospital campus in Rifle has twenty-five beds and offers a wide range of services, alongside a long-term care center and a satellite campus.

Requirements

High school diploma or equivalent preferred.
Strong communication, interpersonal, customer service, conflict resolution, organizational, and problem-solving skills.
Ability to maintain confidentiality, exercise sound judgment, and remain calm and flexible in a high-stress, changing environment.
Strong attention to detail and ability to follow written and verbal instructions accurately while multitasking.
Ability to build effective relationships with patients, guests, and coworkers.
Ability to become proficient in required hospital systems within six months of hire.

Nice To Haves

Healthcare or similar registration experience preferred.

Responsibilities

Perform reception, patient registration, and switchboard functions.
Direct calls and page physicians and staff.
Register outpatient and Emergency Department patients and accurately enter demographic and financial information into MediTech.
Assist patients and visitors with registration questions, hospital policies, financial responsibilities, and patient rights.
Identify the appropriate payer or revenue source and ensure required information is complete and accurate.
Follow established procedures for emergency notifications and overhead paging.
Perform other duties as assigned.