Patient Registrar

HCA Healthcare • Salt Lake, UT

6d

About The Position

St. Mark's Hospital is hiring a Patient Registrar to support timely and accurate patient registration and a positive patient experience. The role interviews patients and other responsible individuals to collect identifying, demographic, insurance, and financial information; verifies insurance coverage and benefits; and helps determine pre-certification or authorization status. Registrars explain applicable service, pricing, billing, and payment policies, calculate and collect patient liability amounts, obtain required signatures and copies of identification and insurance cards, and ensure charts and registration records are complete and accurate. The schedule is Sunday, Monday, and Tuesday, 7 a.m. to 7 p.m. One year of related experience is preferred, and proficiency in Microsoft Office applications is required.

Requirements

• Proficiency in Microsoft Office applications is required.
• One year of related experience is preferred.

Nice To Haves

• One year of related experience.

Responsibilities

• Interview patients at workstations or bedside to collect account, identifying, demographic, insurance, and financial information.
• Provide bedside registration using carts or computers on wheels.
• Provide exemplary customer service.
• Complete and verify the accuracy of patient charts and process them according to paperwork-flow needs and productivity standards.
• Verify insurance coverage and benefits, assign insurance plans accurately, and determine pre-certification or authorization status using online or other resources.
• Initiate required pre-certification, authorization, or admission notification through Passport, online, or by phone when it has not already been obtained.
• Enter patient information and authorization or referral numbers into the registration system.
• Calculate and collect patient liability amounts and obtain required pre-certification or authorization.
• Obtain signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and account payment.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off and paid family leave; long- and short-term disability coverage and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed