Patient Registrar - Northwest Urgent Care - Cda

Surgery Partners Careers • Post Falls, ID

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About The Position

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused Patient Registrar to join its Urgent Care Team. This is a full-time position with a rotating schedule that includes weekends. The role performs a variety of medical clerical duties to help patients transition smoothly through the services they require. The position calls for a professional demeanor, the ability to work well under stress, strong customer service, and the ability to multitask.

Requirements

• Knowledge of basic computer programs such as Microsoft Office Suite.
• Ability to type at least 40 words per minute.
• Ability to relate and work effectively with others.
• Excellent written and verbal communication skills.
• Strong customer service background.

Nice To Haves

• Prior clerical or medical office experience.

Responsibilities

• Perform patient registration and pre-registration functions.
• Prepare pre-registration packets for each procedure.
• Obtain copies of appropriate documentation to facilitate billing and collections.
• Process co-payments and payments.
• Register patients and update medical records.
• Back up incoming calls and direct them to the appropriate person or department.
• Perform nightly clinic closing procedures.
• Call patients with pre-registration notifications, including information about copayments and deductibles.
• Perform other duties as assigned.

Benefits

• Comprehensive health care coverage with medical, dental, and vision insurance options.
• Tuition reimbursement.
• Growth opportunities, ongoing education, training, and leadership courses.
• A 401(k) retirement plan.
• Discounts throughout the hospital and community.
• Wellness benefits, including a weight loss challenge.
• Company-sponsored events such as sporting events, barbecues, and holiday parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed