Patient Registrar

HCA Healthcare • Denver, CO

3d

About The Position

At HCA HealthONE Rose, the Patient Registrar is responsible for timely and accurate patient registration, interviewing patients to collect pertinent account information, and verifying insurance coverage. Registration may be performed at workstations or at the bedside using carts or computers on wheels. The role provides customer service while processing patient charts according to paperwork flow requirements and productivity standards. The position is scheduled Monday through Friday, 5:30 a.m. to 2:00 p.m.

Requirements

• One year of related experience preferred.
• Proficiency in Microsoft Office applications.

Responsibilities

• Interview patients at workstations or bedside to obtain necessary account, identifying, demographic, insurance, and financial information.
• Provide exemplary customer service and explain policies regarding services, pricing, insurance billing, and account payments.
• Complete and verify patient charts and process them according to paperwork flow needs and productivity standards.
• Verify insurance coverage and benefits, accurately assign Insurance Plans (IPlans), and determine pre-certification or authorization status using online or other resources.
• Initiate pre-certification, authorization, or admission notification through Passport, online resources, or by phone when needed, and enter authorization or referral numbers into the registration system.
• Calculate and collect patient liability amounts.
• Obtain all signatures required for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Obtain copies of necessary identification and insurance cards.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed