Patient Processing Specialist - Eamc Registration

East Alabama Hospital • Opelika, AL

4d

About The Position

At East Alabama Medical Center, the mission is high-quality, compassionate health care, guided by high standards for customer service, quality, and cost control. The Patient Processing Specialist is often the first point of contact with the facility and must bring a strong customer-service focus to the role. The specialist communicates with patients to obtain the demographic and insurance information needed for efficient registration processing. The position directly affects revenue and patient satisfaction, so professionalism, excellent customer service, and efficiency are important. Desired qualities include being self-motivated and driven, having a positive outlook and can-do attitude, and being comfortable communicating with people.

Requirements

• High school diploma or equivalent.
• 1–2 years of customer service experience, including working on a computer.

Nice To Haves

• High school diploma or equivalent.
• 1–2 years of healthcare or hospital experience and/or customer service experience.
• 1 year of computer experience.
• Ability to type and spell accurately.

Responsibilities

• Communicate effectively with patients to obtain information needed for registration processing.
• Obtain demographic and insurance information for patient registration.
• Provide professional, efficient, customer-focused service as a point of contact for the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED