Patient Observer, Health Alliance Clinton, Emergency Department, 32 Hours, 3p-11:30p

UMass Memorial Health•Leominster, MA

7d•Onsite

About The Position

The Patient Safety Observer provides continuous safety observation for assigned patients, with the primary goal of ensuring patient safety and comfort. As part of the care team, the observer may assist with activities of daily living—including ambulating, feeding, and repositioning—as directed by nursing. When appropriate, the observer may engage patients through conversation or activities such as cards, coloring books, games, and sensory materials. Care must be documented and communicated to the designated staff member, and concerns must be reported immediately to the licensed clinical charge person. This is a 32-hour position in the Emergency Department at Health Alliance Clinton, scheduled from 3:00 p.m. to 11:30 p.m. The role includes every other weekend and every other holiday. The observer works in a float position and may be assigned wherever patient needs arise. When not observing a patient, the observer may be directed to perform other ancillary tasks, such as making beds, stocking, or assisting with patient transport. The posted hiring range is $15.00–$21.74, based on a full-time schedule of 40 hours per week. Compensation for part-time or reduced schedules is prorated and may vary according to scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available; eligibility is confirmed during the interview process.

Requirements

High school diploma or equivalent.
CPR certification within 6 months of hire.

Nice To Haves

Previous experience in a healthcare setting is preferred.

Responsibilities

Introduce oneself to patients and maintain respectful, empathetic, and caring interactions with patients and their families.
Observe for suicidal or violent behavior and remain close enough to keep the patient in the visual field at all times, including in the bathroom and during transport to other departments.
Monitor visitors to ensure they do not provide patients with unsafe materials, such as weapons, illicit drugs, or sharps.
Complete and document 15-minute checks unless otherwise directed.
Monitor more than one patient when deemed appropriate by the licensed staff member in charge.
Follow the directions of the nurse in charge.
Transport patients when directed by licensed staff in charge.
Perform other ancillary activities as directed by the nursing supervisor when not observing a patient, including making beds in the Emergency Department, stocking, and assisting with patient transport.
Work in a float position and accept assignments in areas with patient needs.
Maintain patient dignity and advocate for the patient.
As directed by nursing, support patients with activities of daily living, including ambulating, feeding, and repositioning.
Engage patients when appropriate using conversation or activities such as sensory materials, cards, coloring books, and games.
Document care and communicate it through report with the designated staff member.
Report all issues and concerns immediately to the licensed clinical charge person.