PCT III, Health Alliance Clinton, Emergency Department, 32 Hours, 7a-3:30p

UMass Memorial Health•Leominster, MA
•$15 - $26•Onsite

About The Position

The Patient Care Tech III (PCT III) provides patient care under the direction of an appropriate licensed clinician and in accordance with unit-specific standards. The role supports patients’ personal needs and comfort and assists the healthcare team, serving patients, nurses, physicians, and other colleagues. PCT III roles serve in designated specialties, including the Emergency Department, and involve additional skills or unit-specific responsibilities. This position is in the Emergency Department at Health Alliance Clinton and is scheduled for 32 hours per week, 7:00 a.m.–3:30 p.m., with every other weekend and every other holiday. The position requires work indoors in a patient care environment. It involves standing and walking most of the time, frequent bending, and possible pushing of heavy equipment. The employee must be able to lift up to 50 pounds and have the hand dexterity, hearing, and vision needed to follow direction, adjust equipment, and observe and describe patient conditions.

Requirements

  • High school education or GED.
  • Current Basic Life Support certification.
  • Demonstrated competency attainment at the PCT II level, or one year of acute care/hospital experience, or one year of EMT Paramedic experience.
  • Ability to read, write, and communicate in English clearly and concisely.
  • Medical terminology knowledge.
  • Computer skills.
  • Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
  • Problem-solving ability for routine situations and willingness to seek assistance from identified resources when further direction is needed.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to lift up to 50 pounds and meet the position’s physical demands.

Responsibilities

  • Communicate clearly and promptly with the RN about patient observations and changes, including skin condition, vital signs, and mental status.
  • Provide constant observation of assigned high-risk patients.
  • Help maintain a safe environment, use de-escalation interventions, and participate in restraints as trained and directed when needed.
  • Assist patients with activities of daily living, including hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy standards when caring for restrained patients.
  • Take and record vital signs, and measure and record patient height and weight.
  • Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
  • Perform phlebotomy in designated locations.
  • Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
  • Perform unit-specific tasks such as changing telemetry batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
  • Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
  • Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; record output from approved sources; and perform directed ostomy care for established ostomates.
  • Answer telephones professionally, take and relay messages, and use departmental communication systems such as pagers and intercoms.
  • Replenish patient and unit supplies and equipment.
  • Stay current on hospital and unit changes by reviewing communication materials and regularly reading and responding to UMMHC emails.
  • Comply with departmental policies, procedures, and objectives; attend required meetings and educational events; apply quality improvement in daily operations; and comply with health and safety requirements.
  • Demonstrate respect for diverse views and help maintain a professional, tolerant, civil, and accepting environment.
  • Maintain regular, reliable, and predictable attendance and perform other related duties as required.
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