PCT III, Health Alliance Clinton, Emergency Department, 32 Hours, 11p-7:30a

UMass Memorial Health•Clinton, MA
•$15 - $26•Onsite

About The Position

Under the direction of an appropriate licensed clinician and according to unit-specific standards, the Patient Care Tech III (PCT III) provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The position serves patients, nurses, physicians, and colleagues as an integral part of the patient care team. PCT III eligibility includes work in the Emergency Department and certain other specialty areas, or duties such as unit secretary work, telemetry monitoring, or remote video monitoring. In the Emergency Department, the PCT III communicates patient observations and changes to the RN, observes assigned high-risk patients, supports a safe environment, assists with daily living activities and mobility, and performs patient safety checks. The role also includes taking and recording vital signs and measurements; performing EKGs, point-of-care tests, and bladder scans; collecting and preparing specimens; and, in some locations, performing phlebotomy. The PCT III assists with treatments and procedures, records intake and output, replenishes supplies, maintains equipment, and supports unit communications and administrative tasks as applicable. The position requires work indoors in a patient care environment and involves substantial standing and walking, frequent bending, and possible pushing of heavy equipment. The employee must be able to lift up to 50 pounds. The posted schedule is 11 p.m.–7:30 a.m., 32 hours, with every other weekend and every other holiday. The posting also lists 40 hours in the schedule details and states that the hiring range is based on a 40-hour schedule; part-time or reduced schedules are prorated.

Requirements

  • High school education or GED.
  • Current Basic Life Support certification.
  • Demonstrated competency at the PCT II level, or one year of acute-care/hospital experience, or one year of EMT/Paramedic experience.
  • Ability to read, write, and communicate clearly and concisely in English.
  • Knowledge of medical terminology.
  • Computer skills.
  • Strong interpersonal skills, including the ability to gather information, build collaborative working relationships, and provide exceptional service to patients.
  • Problem-solving ability for routine situations and willingness to seek assistance when additional direction is needed.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to meet the physical demands of the position, including lifting up to 50 pounds, standing and walking most of the time, and frequent bending.

Responsibilities

  • Communicate timely and clearly with the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
  • Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use de-escalation interventions, and participate in restraints when required and in accordance with training and policy.
  • Assist patients with activities of daily living, including hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
  • Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy standards when caring for restrained patients.
  • Take and record vital signs, and measure and record patient height and weight.
  • Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
  • Perform phlebotomy in locations where it is required.
  • Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
  • Perform selected unit-specific procedures, such as changing telemetry batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
  • Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients and equipment, setting up supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
  • Observe, measure, and record oral food and fluid intake; set up full-strength tube feeding solutions and refill feeding bags as directed; record output from approved sources; and perform ostomy care for established ostomate patients as directed.
  • Answer telephones, take and relay messages, and use intra-department communication systems such as pagers and intercoms.
  • Replenish patient and unit supplies and equipment.
  • Keep current with hospital and unit changes by reviewing communications and responding to UMMHC emails regularly.
  • Comply with departmental policies, procedures, objectives, and health and safety regulations; attend required meetings or educational events; and apply quality improvement in daily work.
  • Contribute to a respectful and professional environment, maintain reliable attendance, and perform other similar duties as required or directed.

Benefits

  • A signing bonus may be available; eligibility will be confirmed by the Recruitment Team during the interview process.
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