Patient Observer, Health Alliance Clinton, Emergency Department, 32 Hours, 3p-11:30p

UMass Memorial Health•Leominster, MA

2d•$15 - $22

About The Position

The Patient Safety Observer provides continuous safety observation for assigned patients, with the primary goal of ensuring their safety and comfort. As part of the care team, the observer may assist with activities of daily living, such as ambulating, feeding, and repositioning, as directed by nursing. When appropriate, the observer may engage patients in casual conversation or activities using items such as sensory boxes, cards, coloring books, and games. Care must be documented and communicated to the designated staff member, and concerns must be reported immediately to the licensed clinical charge person. The role works as a float position and may be assigned wherever patient needs arise. When not observing a patient, the observer may perform other ancillary duties as directed by the nursing supervisor, including making beds in the emergency department, stocking, and helping transport patients. The position is scheduled for 32 hours, from 3:00 p.m. to 11:30 p.m., and includes every other weekend and every other holiday.

Requirements

High school diploma or equivalent.
CPR certification within six months of hire.

Nice To Haves

Previous experience in a healthcare setting is preferred.

Responsibilities

Introduce oneself to patients and interact respectfully and empathetically with patients and their families.
Maintain close, continuous visual observation of assigned patients, including during bathroom use and transport to other departments, and watch for suicidal or violent behavior.
Monitor visitors to prevent unsafe materials, such as weapons, illicit drugs, or sharps, from being shared with patients.
Perform and document 15-minute checks unless otherwise directed.
Monitor more than one patient when the licensed staff member in charge determines it is appropriate.
Follow directions from the nurse in charge.
Transport patients when directed by licensed staff in charge.
Perform ancillary activities as directed by the nursing supervisor when not observing a patient, such as making beds, stocking, or assisting with patient transport.
Float to areas according to patient-care needs.
Maintain patient dignity and advocate for patients.
Assist with activities of daily living, including ambulating, feeding, and repositioning, as directed by nursing.
Document care and communicate it through report to the designated staff member; immediately report issues or concerns to the licensed clinical charge person.