About The Position

The Patient Observer is responsible for continuous video monitoring as an additional patient-safety tool in the plan of care for patients at high risk for falls, confusion, impaired mobility, or other safety concerns. The role requires effective communication and cooperation with coworkers, clinical staff, patients, and patients’ families, as well as a thorough understanding of the monitoring process and competent use of camera-monitoring equipment. The observer must complete the iObserver competency assessment. This position is in the Continuous Video Monitoring Unit and is typically performed in a clinical environment. Comprehensive on-the-job training is provided, and no experience is required. The role is per diem, with a rotating shift. Up to $3 shift differentials are offered for evening, night, and weekend shifts. Geisinger also advertises up to $40,000 in financial support to become a nurse.

Requirements

  • High school diploma or equivalent (GED).
  • Complete the iObserver competency assessment.
  • Demonstrate effective communication and cooperation with coworkers, staff, patients, and patients’ families.
  • Demonstrate understanding of the monitoring process and effective, efficient use of camera-monitoring equipment.
  • Skills in clinical work, communication, computer literacy, interpersonal communication, and teamwork.

Nice To Haves

  • At least one year of related work experience is preferred.

Responsibilities

  • Redirect impulsive and harmful behavior.
  • Maintain ongoing, high-level surveillance of patients’ behavior and notify nursing staff and clinicians of changes or when a patient requires assistance.
  • Initiate and discontinue monitoring equipment when patients are admitted, transferred, or discharged.
  • Troubleshoot monitors with nursing staff and contact clinical engineering or IT as appropriate.
  • Maintain continuous video surveillance of multiple patients at once unless nursing staff instruct otherwise.
  • Call for assistance when unable to redirect a patient or when there is a potential for self-injury.
  • Participate in reports at the beginning and end of shifts, and communicate pertinent information to the Registered Nurse at shift end.
  • Talk with patients and use conversation to keep them focused.
  • Protect the confidentiality of information about patients, clinicians, employees, and visitors.
  • Develop cooperative relationships with nursing and clinical staff and respond to healthcare providers’ requests.

Benefits

  • 401(k) plan with automatic Geisinger contributions
  • Free Care.com membership with discounted backup care for loved ones
  • Employee Assistance Program, including referrals for childcare, eldercare, and pet care; free legal guidance; mental health visits; work-life support; and digital self-help tools
  • MyHealth Rewards wellness program
  • On-the-job training and education
  • Professional growth and advancement opportunities
  • Support and mentorship from nursing leaders
  • Employee Resource Groups and community involvement
  • Employee referral incentive program
  • Up to $3 shift differentials for evening, night, and weekend shifts
  • Up to $40,000 in financial support to become a nurse
  • Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and domestic partners
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