Patient Observer - Continuous Video Monitoring Unit - Day Shift

Geisinger • Danville, PA

5d • Onsite

About The Position

The Patient Observer is responsible for continuous video monitoring to support the safety of patients at high risk for falls, confusion, impaired mobility, or other concerns. The role requires effective communication and cooperation with coworkers, clinical staff, patients, and families, as well as a thorough understanding of the monitoring process and effective use of camera monitoring equipment. Completion of the iObserver competency assessment is required.

The position is based in a clinical environment and is part of the Continuous Video Monitoring Unit. The schedule consists of three 12-hour day shifts, 7:00 a.m. to 7:30 p.m., including every other weekend and holiday. No prior experience is required; comprehensive on-the-job training is provided. The role requires a high school diploma or equivalent (GED).

Requirements

• High school diploma or equivalent (GED).
• Completion of the iObserver competency assessment.
• Ability to work cooperatively and communicate effectively with coworkers, staff, patients, and patients’ families.
• Thorough understanding of the monitoring process and effective, efficient use of camera monitoring equipment.
• Clinical skills, communication, computer literacy, interpersonal communication, and teamwork.
• Ability to work three 12-hour day shifts, including every other weekend and holiday.

Responsibilities

• Redirect impulsive and harmful behavior.
• Maintain ongoing, high-level surveillance of patients’ behavior and notify nursing and clinical staff of changes or when patients require assistance.
• Initiate and discontinue monitoring equipment upon patient admission, transfer, or discharge.
• Troubleshoot monitors with nursing staff and contact clinical engineering or IT as appropriate.
• Continuously monitor multiple patients by video unless nursing staff instruct otherwise.
• Call for assistance when unable to redirect a patient or when there is potential for self-injury.
• Participate in shift reports at the beginning and end of shifts, communicating pertinent information to the Registered Nurse at shift end.
• Talk with patients and use conversation to keep them focused.
• Maintain confidentiality of information about patients, clinicians, employees, and visitors.
• Develop cooperative relationships with nursing and clinical staff and respond to requests from healthcare providers.
• Comply with job-specific obligations and organizational policies and procedures.

Benefits

• Medical, dental, and vision benefits starting on day one.
• Three medical plan choices, including an expanded network for out-of-area employees and dependents.
• Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
• Company-paid life insurance and short- and long-term disability coverage.
• 401(k) plan with automatic Geisinger contributions.
• Paid time off plan.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with a financial incentive.
• Adoption and fertility assistance, parental leave pay, military leave pay, and discounted backup care through Care.com.
• Employee Assistance Program, including referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
• Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
• On-the-job training and education.
• Professional growth and advancement opportunities.
• Mentorship and support from nursing leaders.
• Employee referral incentive program.
• Up to $40,000 in financial support to become a nurse.
• Shift differentials of up to $3 for evening, night, and weekend shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED