About The Position

The Patient Observer provides continuous video monitoring as an additional part of the care plan for patients at high risk for falls, confusion, impaired mobility, or other safety concerns. The role requires effective cooperation and communication with coworkers, clinical staff, patients, and families, as well as a thorough understanding of monitoring procedures and camera-monitoring equipment. The observer must complete the iObserver competency assessment. This position is in the Continuous Video Monitoring Unit and is scheduled for three 12-hour day shifts, 7:00 a.m. to 7:30 p.m., including every other weekend and holiday. No prior experience is required; comprehensive on-the-job training is provided. Work is typically performed in a clinical environment. The minimum hiring rate is $15.25, with higher rates for experienced individuals and shift differentials of up to $3 for evening, night, and weekend shifts. The posting also mentions up to $40,000 in financial support to become a nurse.

Requirements

  • High school diploma or equivalent (GED).
  • Completion of the iObserver competency assessment.
  • Ability to work cooperatively and communicate effectively with coworkers, staff, patients, and patients’ families.
  • Thorough understanding of the monitoring process and effective use of camera-monitoring equipment.
  • Clinical skills, communication, computer literacy, interpersonal communication, and teamwork.

Responsibilities

  • Maintain ongoing, high-level video surveillance of multiple patients at once unless nursing staff instruct otherwise.
  • Redirect impulsive or harmful patient behavior and use conversation to help keep patients focused.
  • Notify nursing staff and clinicians of changes in patient behavior or when a patient needs assistance.
  • Call for assistance when unable to redirect a patient or when there is a potential for self-injury.
  • Initiate and discontinue monitoring equipment when patients are admitted, transferred, or discharged.
  • Troubleshoot monitors with nursing staff and contact clinical engineering or IT when appropriate.
  • Participate in reports at the beginning and end of each shift, informing the Registered Nurse of pertinent information at shift end.
  • Maintain confidentiality of information concerning patients, clinicians, employees, and visitors.
  • Develop cooperative relationships with nursing and clinical staff and respond to requests from healthcare providers.
  • Comply with job-specific obligations and organizational policies and procedures.

Benefits

  • Medical, dental, and vision benefits starting on day one, with three medical plan choices.
  • Healthcare and dependent-care flexible spending accounts and a health savings account.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off accrual plan.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance and parental leave pay.
  • Military leave pay.
  • Free Care.com membership with discounted backup care.
  • Employee Assistance Program, including referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; and work-life support.
  • Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • On-the-job training and education.
  • Professional growth and advancement opportunities.
  • Support and mentorship from nursing leaders.
  • Employee referral incentive program.
  • Up to $40,000 in financial support to become a nurse.
  • Up to $3 shift differentials for evening, night, and weekend shifts.
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