Patient Observer

VPNE•Boston, MA

About The Position

The Patient Observer works collaboratively as a member of a multidisciplinary treatment team and under the direction of a Registered Nurse. The role supports nursing interventions that provide patients opportunities to learn adaptive coping skills and maintains one-to-one observation to help ensure patients do not harm themselves. Patient Observers help maintain a therapeutic environment and provide individualized care that preserves each patient's safety, dignity, and autonomy.

Requirements

  • High school diploma.
  • Proficient in English, both verbally and in writing.
  • Minimum two years of prior experience preferred in psychiatry or a related field, working with specialized populations such as emotionally disturbed adults, adolescents, or children and families.

Nice To Haves

  • Two or more years of experience in psychiatry or a related field, particularly with specialized populations such as emotionally disturbed adults, adolescents, or children and families.

Responsibilities

  • Assist nursing staff in maintaining a therapeutic environment for safe patient care and treatment.
  • Provide continuous one-to-one observation and visualization to ensure patient safety.
  • Notify the patient's nurse of changes in the patient's physical or psychiatric condition.
  • Remain with the patient until relieved for breaks, meals, or shift end, including when the patient is sleeping, restrained, or under medication.
  • Initiate individual and group activities and social interactions consistent with the nursing plan of care.
  • Support environmental and emotional safety through consistent limit setting, physical holding and restraining, and monitoring visitor activities and interactions under the Registered Nurse's direction.
  • Maintain a clean and safe patient environment.
  • Provide individualized patient care under the Registered Nurse's direction while preserving patient safety and dignity.
  • Follow the patient care plan while preserving patient safety, dignity, and autonomy.
  • Observe and report behavioral responses to interventions.
  • Collaborate with the primary nurse to assist patients with testing and consultations in other hospital areas.
  • Participate with the nurse in teaching behavioral techniques, including relaxation and coping skills.
  • Complete required documentation, including 15-minute observation forms and Environmental Safety Checks sheets on non-behavioral health units.
  • Complete the annual sitter competency evaluation.
  • Complete non-therapeutic functions under the direction of an MD, PA, APRN, or RN.
  • Demonstrate accountability and responsibility for actions.
  • Demonstrate competency in managing patient problems such as aggression and reliable crisis-management skills in new or unexpected situations.
  • Demonstrate professional interpersonal skills with patients and coworkers.
  • Relocate and rotate to meet patient-care needs.
  • Prioritize patient care and complete assignments in a timely manner.
  • Comply with legal and regulatory codes and psychiatric policies, and use appropriate resources to clarify policies and procedures.
  • Maintain all mandatory continuing-education classes.
  • Participate in unit-based activities that positively affect unit practice, such as collaborating with licensed staff on in-service presentations or policy-development task forces.
  • Identify performance areas needing improvement through ongoing communication with a supervisor.
  • Accept constructive criticism and implement corrective action.
  • Meet personnel-policy punctuality guidelines, as reflected in timekeeping records and supervisor observations.
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