Patient Navigator - Southlake, TX

HALO CENTERS LLC•Southlake, TX

141d•$25 - $30•Onsite

About The Position

The Patient Navigator – Hereditary Cancer Testing guides patients through key stages of their genetic testing and diagnostic journey. Based in Southlake, Texas, the role provides patient education, care coordination, and limited phlebotomy support while partnering with a multidisciplinary clinical team to deliver a seamless, compassionate, high-quality patient experience. Blood draws and specimen collection account for approximately 5–10% of the role, with the potential to expand based on operational needs. The position may support operations across more than one site as needed. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, in person. Spanish-speaking ability is preferred. The role offers a salary range of $25.00–$30.00 and a comprehensive benefits package, including stock options, at a growing healthcare technology organization.

Requirements

At least two years of recent experience as a Medical Assistant working within a clinical team.
At least two years of experience with insurance verification and authorization processes.
Nationally certified phlebotomist with demonstrated proficiency in venipuncture and specimen collection.
Current Basic Life Support (BLS) certification.
Demonstrated competency in blood collection for genetic testing.
Ability to work independently, manage multiple priorities, and support operations across more than one site as needed.
Reliable transportation and a valid driver’s license with an acceptable driving record, if travel between sites is required.

Nice To Haves

Spanish-speaking ability.
Registered or Certified Medical Assistant.
Currently enrolled in a professional degree program and seeking hands-on clinical experience.
At least two years of experience in a patient service center or similar outpatient clinical setting.
Prior experience in a customer-facing healthcare role.
Experience with electronic medical records (EMR/EHR) and strong data-entry skills.

Responsibilities

Provide education, guidance, and emotional support to high-risk patients undergoing hereditary cancer genetic testing.
Register patients and coordinate scheduling for follow-up visits and related services.
Build trust with patients by clearly and compassionately explaining procedures and next steps.
Perform blood draws and specimen collection accurately and professionally.
Verify patient identity and accurately label specimens at the time of collection.
Maintain complete and accurate patient documentation and records in accordance with organizational policies and applicable privacy regulations.
Maintain a clean, safe, and welcoming clinical environment.
Collaborate with physicians, clinical staff, and site leadership to complete daily operational and patient-care tasks efficiently.
Serve as a primary point of contact for assigned patients and demonstrate the organization’s commitment to precision medicine and early detection.