Patient Navigator
About The Position
Capital Area Health Network (CAHN), a Federally Qualified Health Center in Richmond, Virginia, is seeking a compassionate and organized Patient Navigator to support colorectal cancer screening initiatives. The role helps patients overcome barriers to care, coordinates services, provides education and follow-up support, and helps ensure timely screening and treatment services. The position is full-time, 35 hours per week, based at the Richmond, Virginia site. Some travel between clinical sites and community locations may be required. CAHN delivers primary care, dental services, and behavioral health support, with a mission to provide effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life. Its core values are Compassion, Accountability, Reverence, Excellence, and Stewardship.
Requirements
- Bachelor's degree or an equivalent combination of education and experience.
- Strong communication, organizational, and interpersonal skills.
- Proficiency with Microsoft Office applications.
- Full-time schedule of 35 hours per week.
Nice To Haves
- LPN or RN licensure.
- Four or more years of clinical, case management, public health, community health, or related experience.
- Oncology training or experience.
- Experience with EHR systems; eClinicalWorks experience is preferred.
Responsibilities
- Guide patients through colorectal screening and follow-up.
- Coordinate appointments, referrals, transportation, interpreter services, and other support resources.
- Educate patients and families about screenings, treatment recommendations, and care plans.
- Conduct patient outreach, reminders, and follow-up communications.
- Assess barriers to care and develop individualized support plans.
- Collaborate with providers, care teams, and community partners to improve care coordination.
- Document patient interactions and care plans in the Electronic Health Record (EHR).
- Maintain tracking tools, reports, and program documentation.
- Ensure compliance with HIPAA and confidentiality requirements.
- Support community outreach and cancer screening initiatives.
Benefits
- Medical, dental, and vision insurance.
- Secondary gap insurance.
- Prescription drug plan.
- Supplemental policies through Colonial Life.
- 401(k) retirement plan with up to 3% company match.
- Employer-sponsored short-term disability.
- Employer-paid life and AD&D insurance.
- Paid time off accrued beginning Day 1.
- Self-care floating holidays.
- 9.5 paid holidays.
- Employee Assistance Program (EAP).
- Public Service Loan Forgiveness (PSLF) eligibility.
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What This Job Offers
Job Type
Full-time
