Patient Navigator

Georgetown University•Vinalhaven, ME

6d•$44,022 - $73,407•Onsite

About The Position

The Patient Navigator guides patients through the health care system on behalf of the Ralph Lauren Center for Cancer Prevention, Lombardi Comprehensive Cancer Center. The role conducts community outreach and education, helps patients access breast, cervical, colon, and lung cancer screening services, builds and maintains relationships with community partners and service providers, and tracks interventions and outcomes. Working with other staff and clinical staff, the navigator proactively identifies and addresses patient needs, including barriers to care and follow-up services. The position supports research studies applicable to navigated patients and helps ensure patients receive recommended screenings and follow-up services. It also supports health programming, uses volunteers as appropriate, and provides transportation services. The position reports to the Program Director and is designated as on-campus. Some evening and weekend hours are required, including at least one weekend day per month.

Requirements

Bachelor’s degree in community health or a related field.
At least 3 years of experience working with medically underserved populations.
Ability to read and write in English.
Flexibility to work at least one day on a weekend per month.
Proficiency in Microsoft Word, Excel, and PowerPoint, along with working knowledge of internet usage and research.
Knowledge of office equipment.
Thorough attention to detail, good organizational skills, effective interpersonal skills, ability to work independently, exceptional customer service skills, and effective verbal and written communication skills.

Responsibilities

Conduct community outreach and education about cancer screening.
Assist patients with access to breast, cervical, colon, and lung cancer screening services.
Provide breast health education and identify and reduce barriers to screening.
Facilitate appointments, conduct eligibility screening, and support patient compliance with recommended screenings.
Navigate patients who need follow-up services by addressing barriers to care.
Build and maintain relationships with community partners and service providers.
Track interventions and outcomes.
Support research studies applicable to navigated patients.
Provide transportation services.
Support health programming and utilize volunteers as appropriate.
Work in partnership with staff and clinical staff to proactively identify and address patient needs.