Patient Navigator

Spring Fertility • Portland, OR

19d • Onsite

About The Position

Spring Fertility is seeking a Patient Navigator to partner with its Care Team and help patients navigate fertility treatment. Working hand-in-hand with the nursing team, the Patient Navigator provides information that helps patients approach their treatment cycles with confidence and supports a seamless transition to nursing for cycle management. The role simplifies complex processes and provides individualized, compassionate support throughout patients’ fertility journeys.

This is a full-time, non-exempt, onsite position requiring early hours and rotational weekends and holidays. The starting salary range is $24–$28 per hour. Compensation is based on job-related knowledge and skills, experience, certifications, and degrees.

Requirements

• Bachelor’s degree.
• Passion for reproductive healthcare.
• Exceptional communication skills.

Responsibilities

• Generate journey maps and calendars based on treatment plans.
• Facilitate, track, and document completion of tests and diagnostic procedures.
• Develop trust and positive rapport with new patients.
• Explain complex medical processes and terms in an understandable manner.
• Monitor patient compliance and readiness for treatment.
• Schedule appointments.

Benefits

• Competitive medical, dental, and vision plans.
• Paid time off.
• Access to BetterHelp therapy sessions for mental and emotional wellness.
• Commuter benefits.
• Discounted rates on home, auto, and pet insurance.
• 401(k) with up to a 4% company match.
• Fertility and parental leave benefits.
• Career development opportunities.
• Employer-paid life and disability insurance.

What This Job Offers

• Job Type: Full-time