Patient Navigator

Spring Fertility•Denver, CO
•Onsite

About The Position

Spring Fertility is a rapidly growing fertility group focused on clinical excellence, innovation, and individualized, compassionate patient care. Patient Navigators partner with the Care Team and work closely with the nursing team to help patients understand and prepare for their treatment cycles, simplify the care process, and transition smoothly to nursing-led cycle management. This is a full-time, non-exempt, onsite position requiring early hours and rotational weekend and holiday work. The starting salary range is $25–$29 per hour, depending on job-related knowledge and skills, experience, certifications, and degrees.

Requirements

  • Bachelor’s degree.
  • Passion for reproductive healthcare.
  • Exceptional communication skills.

Responsibilities

  • Generate journey maps and calendars based on treatment plans.
  • Facilitate, track, and document completion of tests and diagnostic procedures.
  • Develop trust and positive rapport with new patients.
  • Explain complex medical processes and terminology in an understandable way.
  • Monitor patient compliance and readiness for treatment.
  • Schedule appointments.

Benefits

  • Competitive medical, dental, and vision plans.
  • Paid time off.
  • Access to BetterHelp therapy sessions for mental and emotional wellness.
  • Commuter benefits.
  • Discounted rates on home, auto, and pet insurance.
  • 401(k) with up to a 4% company match.
  • Fertility and parental leave benefits.
  • Career development opportunities.
  • Employer-paid life and disability insurance.
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