Part Time Patient Navigator
About The Position
The New Jersey Department of Labor is partnering with the Children’s Home Society of New Jersey on a program to understand how a paid leave navigator role can help Trenton-area families, particularly underserved caregivers. The navigator helps families learn about state family leave programs, complete applications, and access benefits for which they may qualify. A navigator is a former participant of a program or service who provides compassionate guidance to individuals and families navigating complex systems, with a focus on maternal and child health. Navigators use lived experience and training to connect families with essential services. The assignment runs from November 1, 2026, to June 1, 2027. It is part-time, up to five hours per week, with a flexible schedule that may include mornings, evenings, or weekends as needed. Remote work may be possible based on client or program needs. Compensation is $25.00 per hour.
Requirements
- Strong knowledge of Trenton community resources, support services, and benefits programs for families.
- Willingness to participate in and contribute to developing the first-version Navigator training materials and processes.
- Willingness to send and receive text messages, make and receive phone calls, and participate in video conferencing.
Nice To Haves
- Lived experience applying for paid family leave programs in New Jersey.
- Residence in the Trenton area.
- Bilingual skills in English/Haitian Creole or English/Polish.
Responsibilities
- Help families navigate paid family leave benefits programs by explaining TDI/FLI based on what participants may be eligible for and assisting them with applications.
- Support parents before, during, and after having a child in coordination and collaboration with the Children’s Home Society of New Jersey’s existing staff and service providers.
- Support group-based programming and family engagement activities, either in person or virtually.
- Establish and maintain connections with DOL claims examiners and community members who support families seeking paid family leave.
- Help the Children’s Home Society of New Jersey’s staff and pilot evaluation team track, document, and monitor participants’ access to and use of services.
- Follow application process guidelines for outreach, information dissemination, education, and completion, advancing referrals to service linkages and completed applications for eligible participants.
- Serve a minimum of two to three clients per week.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
