Patient Navigator (Hybrid)

ERIE FAMILY HEALTH CENTER•Chicago, IL
•$18 - $24•Hybrid

About The Position

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Care Coordination team! The IBCCP Patient Navigator is responsible for enrolling patients into IBCCP, providing patient navigation for high risk or newly diagnosed patients, and coordinating support groups and events for cancer survivors and those in treatment.

Requirements

  • High School diploma or equivalent required
  • At least 2 years in a healthcare setting
  • Proficiency using MS Word, Excel, and Outlook
  • Experience using electronic medical records, familiarity with Cornerstone is a plus
  • Bilingual (English/Spanish) required (May be required to assist or work with non-English/Spanish only speaking patients and/or guests)

Nice To Haves

  • Minimum of A.A/A.S in Community Health or Health Education, LPN, MA, or equivalent preferred.
  • Experience with special populations, especially cancer care population preferred, or the strong desire to learn this population in a short period of time.
  • Bilingual (English/Spanish) is a plus.

Responsibilities

  • Enroll patients in IBCCP, tracks bills/budget/caseload, enters into Cornerstone
  • Provides case management to IBCCP enrollees diagnosed with cancer, works with RN to ensure oversight.
  • Provides patient navigation for high risk and newly diagnosed cancer patients, primarily breast cancer, but can include colorectal and cervical cancers as well of cases.
  • Assist patients in understanding diagnosis, treatment options and resources available internally and external to the organization and maintains current knowledge of available resources within the community.
  • Coordinates several support groups and events including 2 monthly support groups for breast cancer, two yearly mobile salons that provide items for women in treatment, and 1 yearly cervical cancer and breast cancer event.
  • Other duties as assigned

Benefits

  • Competitive salaries
  • High-quality health care plans
  • Generous time off benefits
  • Retirement benefits
  • Medical, Dental, Vision, Life and Disability Insurance
  • Flexible Spending (FSA) for Health Care or Childcare
  • 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary.
  • Annual Paid Time Off: starting at 15 days of PTO
  • 8 paid holidays
  • Annual merit increases
  • Room for growth and career advancement
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