Patient Navigator
About The Position
Open Fertility is seeking a Patient Navigator to partner with its Care Team and nursing team in supporting patients pursuing fertility treatment. The role helps patients understand and prepare for treatment cycles, simplifies complex processes, and supports a seamless transition to nursing for cycle management. Patient Navigators build rapport with new patients, explain medical processes and terms clearly, and monitor patient readiness and compliance. This is a full-time, non-exempt, onsite position requiring early hours and rotational weekends and holidays. The starting salary range is $26–$29; compensation is based on job-related knowledge and skills, experience, certifications, and degrees.
Requirements
- Bachelor’s degree.
- Passion for reproductive healthcare.
- Exceptional communication skills.
Responsibilities
- Generate journey maps and calendars based on treatment plans.
- Facilitate, track, and document completion of tests and diagnostic procedures.
- Develop trust and positive rapport with all new patients.
- Explain complex medical processes and terms in a digestible manner.
- Monitor patient compliance and readiness for treatment.
- Schedule appointments.
Benefits
- Competitive medical, dental, and vision plans.
- Paid time off.
- Access to BetterHelp therapy sessions for mental and emotional wellness.
- Commuter benefits.
- Discounted rates on home, auto, and pet insurance.
- 401(k) with up to a 4% company match.
- Fertility and parental leave benefits.
- Career development opportunities.
- Employer-paid life and disability insurance.
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What This Job Offers
Job Type
Full-time
