Patient Navigator (RN) - Access Center
About The Position
The Patient Navigator guides patients through the healthcare process and helps ensure the healthcare system meets their needs. The navigator communicates with patients and families about procedures, preparation, recovery, and follow-up, and communicates with referring physicians. The role helps reduce patient fears by explaining what to expect and answering questions. The navigator supports patients through diagnostic evaluation and treatment, helping them make informed decisions and coordinating care from diagnosis through follow-up. The position is on-site, Monday through Friday, from 8 a.m. to 5 p.m., with work as needed on occasion. Salary is commensurate with experience.
Requirements
- Bachelor’s degree in Nursing.
- Three years of previous clinical RN nursing or RN patient navigator experience.
- BLS certification.
- Current RN license or valid permit to practice professional nursing in Texas.
- Certification in a nursing specialty.
Responsibilities
- Guide patients through diagnostic evaluation and provide education, support, and assistance with informed treatment decisions.
- Remain a support system throughout the patient's treatment.
- Collaborate with patients, families, and providers in the decision-making process; provide medical guidance and support to patients and caregivers through treatment.
- Provide consultation and coordination throughout diagnosis, treatment, and follow-up.
- Communicate with patients to schedule procedures, provide preparation instructions, and follow up with referring physicians on procedure status.
- Answer patients' questions before and after procedures and use clinical expertise to make recommendations.
- Develop relationships with departments involved in patient care and educate them about the patient navigator role.
- Facilitate interaction and communication among healthcare staff involved in a patient's procedure.
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What This Job Offers
Job Type
Full-time
