Hospital Access Navigator - RN

Empath Health•Brandon, FL

About The Position

Suncoast Hospice of Hillsborough, a member of Empath Health, is seeking a compassionate, caring, and committed Hospital Access Navigator to join its team in Hillsborough County. Suncoast Hospice has served Pinellas and Hillsborough counties since 1977, providing compassionate end-of-life care and supporting people with advanced illness, their families, and caregivers. The Hospital Access Navigator provides daily leadership, oversight, and support to Access Team staff within the Admission–Care Navigation Department. The role serves as the primary liaison to hospitals, communicates Empath Health’s mission, vision, and values to partners and stakeholders, and coordinates and evaluates patient access and care navigation processes. The position supports quality, efficiency, and continuity of care; ensures compliance with applicable regulations and accrediting standards; and contributes to staff development through coaching, training, and performance feedback. Travel between multiple locations is required.

Requirements

Associate of Science degree required.
RN licensure required.
Reliable transportation to perform tasks and responsibilities in a timely and appropriate manner.
Provide proof of valid automobile insurance.
Travel between multiple locations is required.

Nice To Haves

Bachelor’s degree from a four-year college or university preferred.
Master’s degree preferred.
Two years of hospice experience preferred.
At least two years of management experience preferred.
At least five years of total RN experience preferred.

Responsibilities

Provide daily leadership, oversight, and support to Access Team staff within the Admission–Care Navigation Department.
Serve as the primary liaison to hospitals and communicate Empath Health’s mission, vision, and values to partners and stakeholders.
Ensure compliance with state and federal regulations and standards of care established by accrediting agencies.
Coordinate and evaluate patient access and care navigation processes to promote quality, efficiency, and continuity of care.
Monitor performance and support staff development through coaching, training, and performance feedback.